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Community Manager

The Clarion Media Group—which includes The Daily Dot, the leading internet culture publication, the acclaimed science magazine Nautilus, and the Phire influencer network—is seeking a community manager to serve as an online medium between our brands and our engaged community of readers and advocates. This position is primarily responsible for developing and implementing community programs that translate into concrete tactics to grow our reader community and help improve their experience.  This position collaborates with the editorial team and reports to the Director of Marketing and Audience Development.

Roles and Responsibilities

  • Develops, implements, and measures reader feedback programs, ensuring each team receives and can take action on reader feedback
  • Monitors all communications channels to capture and report reader feedback across departments
  • Partners with editorial team to integrate community-building features into web, email, social, and other platforms
  • Conceives of and executes creative ways to build a cohesive community of readers and advocates
  • Spearheads special social initiatives 
  • Drives reader-branded products program, ensuring valued readers are recognized with swag
  • Catalyzes and guides engaging discussions across each brands’ commenting platforms
  • Alerts team members to public feedback and encourages them to respond
  • Provides various support and assistance to the Social Media Editor including monitoring social feeds, identifying opportunities, and posting to social channels as needed
  • Moderates comments to encourage thoughtful and engaging discussion while removing inappropriate or offensive posts
  • Follows social feeds to catch important discussions and share

What We’re Looking For

  • You are well-versed in established social media platforms (e.g., Facebook, Twitter, Flipboard, Reddit) and keep up-to-date on emerging ones (e.g., TikTok)
  • You follow/understand internet communities and trends
  • You have strong oral and written communication skills
  • You have strong interpersonal skills
  • You’re a team player
  • You’re comfortable and confident working as a part of a virtual team
  • You’re skilled in multitasking and prioritizing in a rapidly changing environment
  • You know your way around Facebook campaign manager (a plus)
  • You know how to use Google Analytics (a plus)

 

About our team: Clarion Media Group provides a flexible work environment. Our headquarters are in Austin, Texas, but we have team members all over the country and operate as a fully remote team. At Clarion Media Group, you’ll get the opportunity to take on more responsibilities at a quicker pace than many organizations and work alongside a group of passionate and dedicated team members with a variety of expertise. We provide competitive salaries with comprehensive benefits including time off, the majority of medical and dental premiums covered, flexible spending accounts/HSAs, basic life insurance and disability, and a 401(k) plan.

Clarion Media Group recognizes the value of the broad and rich variety of experiences, ideas, and skills our team members bring to the business. Beyond compliance with government regulations, we foster diversity by encouraging an environment that taps the full potential of each employee consistent with the Clarion Media Group’s high standards of performance. We believe that there is an ongoing benefit to our families, employees, and community when Clarion Media Group supports a diverse workforce. We are committed to equal opportunity in all of our employment practices to all qualified employees and applicants without regard to race, color, religion, gender, national origin, age, disability, marital status, military status, sexual orientation, genetic information, gender identity/transgender status, or veteran status.

 

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